Answerpane for Confluence Cloud
Ask once. Answer once. Find it forever.
Answerpane adds questions and answers to Confluence. Ask where your docs already live, rank answers by votes, pin the one that worked, and let FAQ pages build themselves.
Free for teams of up to 10 users. Runs entirely on Atlassian: no data leaves Confluence.
Answers stop disappearing into chat
Ask where you're reading
Ask from the Q&A hub, from any page's ••• menu, or from the question count under a page title. Questions link back to the page they're about.
The best answer wins
Colleagues vote answers up, and the asker or a space admin accepts the one that solved it. It's pinned at the top for everyone who comes later.
Search that reads the answers
Search looks through answers as well as questions, and filters show what's unanswered or still waiting for an accepted answer.
FAQs that keep themselves current
Tag questions, then add an FAQ or Related questions box to any page. Accepted answers show up on their own.
Nothing new to learn
Questions are Confluence pages and answers are comments. Anyone can answer with the normal comment box, and askers get Confluence's usual emails.
Your data, your way
Admins choose which spaces use Q&A and can export every question, answer and vote as CSV and JSON whenever they like.
One place for every question
The Q&A hub lists every question you're allowed to see, with its status at a glance. Search finds words that only appear in an answer, so the fix someone posted last spring is one search away.
FAQ pages that build themselves
Drop an FAQ box on an onboarding page or runbook and pick a tag. Every tagged question with an accepted answer appears there, answer included, and stays current as people answer more.
Security and privacy
- Runs entirely on Atlassian Forge. There are no Brain Static Threads servers, and no data leaves Atlassian.
- Questions and answers are Confluence pages and comments, protected by your existing Confluence permissions.
- Searching, asking and answering all run with the person's own permissions.
- No access tokens or passwords, ever.
- No analytics, advertising or tracking.
Pricing
Up to 10 users
Free
Every feature, for small teams.
| Users on your site | Per user, per month |
|---|---|
| 11–100 | $1.00 |
| 101–250 | $0.75 |
| 251–1,000 | $0.35 |
| 1,001 and up | $0.10 |
Billed through the Atlassian Marketplace. All features are included at every tier.
Questions
Where are questions and answers stored?
In Confluence. Each question is a page under a "Questions and answers" page in the spaces your admins choose, and each answer is a comment. Answerpane itself only stores votes and which spaces use Q&A, on Atlassian's platform.
Who can see a question?
Anyone who can see its page, and nobody else. Answerpane uses Confluence's own space and page permissions everywhere, including search.
Do people have to use Answerpane to answer?
No. Answers typed in Confluence's normal comment box at the bottom of a question page count too, and show up in the Answers box.
Who can accept an answer?
The person who asked, or an admin of the space, so questions don't get stuck when someone moves on.
Can I get my data out?
Yes. Confluence admins can export a space's questions, answers, votes and accepted answers as CSV and JSON at any time. And because questions are ordinary pages, Confluence's own export works on them too.
Does it work with Confluence Data Center?
No. Answerpane is built on Atlassian Forge, which is for Confluence Cloud.
How do I install it?
From the Atlassian Marketplace: a Confluence admin clicks Try it free. Every plan starts with a 30-day free trial, and sites with up to 10 users stay free.