Terms: Sheetpane: Google Sheets Connector for Jira

Effective date: October 20, 2026

Sheetpane: Google Sheets Connector for Jira (the "App") is provided by Brainstatic Threads under the Bonterms Standard End User Agreement for Atlassian Marketplace apps (the "Standard Agreement"). You accept it when you install the App from the Atlassian Marketplace. The Provider-Specific Terms below customize the Standard Agreement and, as the Standard Agreement provides, take precedence over it where they differ.

The App includes the free Sheetpane add-on for Google Sheets (listed on the Google Workspace Marketplace as "Sheetpane: Jira Connector", the "Add-on"). The Add-on is part of the App for the purposes of these terms. A person who installs the Add-on without a Jira site that has the App installed agrees to these terms for their use of the Add-on.

Provider-Specific Terms

Provider. Brainstatic Threads, contact support@brainstaticthreads.com.

Governing Law and Courts. The Governing Law is the laws of the State of Texas, excluding its conflict-of-laws rules, and the Courts are the state and federal courts located in Texas.

Data Protection Addendum. The DPA is the Sheetpane Data Processing Addendum at https://brainstaticthreads.com/sheetpane/dpa/.

Privacy Policy. Provider handles information as described in the Sheetpane Privacy Policy at https://brainstaticthreads.com/sheetpane/privacy/.

Google Sheets. The App copies Jira work items into Google Sheets spreadsheets when a User connects the Add-on with their own Sheetpane key and runs or schedules a query. Each query runs with that User's Jira permissions. Once data is in a spreadsheet:

• It's outside Atlassian and outside the App. It's stored and processed by Google under Customer's (or the User's) own agreement with Google, not under the Standard Agreement or the DPA.
• Customer is responsible for who can see and edit spreadsheets that use the App. Anyone a spreadsheet is shared with can see all of its data, including work items they couldn't open in Jira. Anyone who can edit it can change its saved queries, which scheduled refreshes run with the key of the User who set the schedule.
• Customer is responsible for its Google service, for allowing the Add-on in its Google Workspace, and for deleting data in spreadsheets when it's no longer needed.

Jira is a trademark of Atlassian. Google Sheets and Google Workspace are trademarks of Google LLC. The App isn't made or endorsed by Atlassian or Google.

Security Measures. Provider implements and maintains the following:

• The App runs on Atlassian Forge and the Add-on runs on Google Apps Script in each User's Google account. Provider operates no servers of its own for the App, and no data passes through systems Provider runs.
• Users connect with Sheetpane keys: random secrets created by the App, shown once, and stored by the App only as SHA-256 hashes. The App never requests Atlassian passwords or API tokens.
• Each User can create up to 10 keys and revoke any of them. Jira administrators can turn the App off for the site, which stops every key working, and revoke every key.
• Every request from the Add-on is checked for a valid key, the site's on/off setting and an active license. Queries run as the key's owner, so Jira's permissions apply to every result. Keys allow searching only; they can't change Jira data.
• Only Jira administrators can use the App's admin page, and Users can see and revoke only their own keys. This is checked on the server for every request.
• The App stores no work item content. It stores key hashes with each key's owner, name, and created and last-used times; the site's on/off setting; and daily request and row counts for the site.
• The Add-on's Google permissions are limited to the spreadsheet it's used in, its own sidebar, scheduled refreshes, and requests to Atlassian Forge web trigger addresses only. It doesn't request access to Google Drive, Gmail or other files.
• Logs record errors only, never query results or keys.

Support. Support is by email at support@brainstaticthreads.com, in English. Provider aims to reply within 2 business days (Monday to Friday, US Central Time).

Service Level Agreement. None.