Terms: Answerpane: Questions & Answers (Q&A) for Confluence

Effective date: September 29, 2026

Answerpane: Questions & Answers (Q&A) for Confluence (the "App") is provided by Brainstatic Threads under the Bonterms Standard End User Agreement for Atlassian Marketplace apps (the "Standard Agreement"). You accept it when you install the App from the Atlassian Marketplace. The Provider-Specific Terms below customize the Standard Agreement and, as the Standard Agreement provides, take precedence over it where they differ.

Provider-Specific Terms

Provider. Brainstatic Threads, contact support@brainstaticthreads.com.

Governing Law and Courts. The Governing Law is the laws of the State of Texas, excluding its conflict-of-laws rules, and the Courts are the state and federal courts located in Texas.

Data Protection Addendum. The DPA is the Answerpane Data Processing Addendum at https://brainstaticthreads.com/answerpane/dpa/.

Privacy Policy. Provider handles information as described in the Answerpane Privacy Policy at https://brainstaticthreads.com/answerpane/privacy/.

Security Measures. Provider implements and maintains the following:

• The App runs entirely on Atlassian Forge. Provider operates no servers of its own, and the App sends no data outside Atlassian.
• Questions and answers are stored as Confluence pages and comments, under the customer's Confluence permissions.
• Searching, asking and answering run with the person's own Confluence permissions.
• The Answers box on a question page reads only that page, which the viewer already has open.
• Only the person who asked, or a space admin, can accept an answer. Only Confluence administrators can change settings or export data, and both are checked on the server.
• Logs record errors only, never question or answer content.

Support. Support is by email at support@brainstaticthreads.com, in English. Provider aims to reply within 2 business days (Monday to Friday, US Central Time).

Service Level Agreement. None.