Terms: Chatpane: Google Chat Notifications for Jira

Effective date: October 1, 2026

Chatpane: Google Chat Notifications for Jira (the "App") is provided by Brainstatic Threads under the Bonterms Standard End User Agreement for Atlassian Marketplace apps (the "Standard Agreement"). You accept it when you install the App from the Atlassian Marketplace. The Provider-Specific Terms below customize the Standard Agreement and, as the Standard Agreement provides, take precedence over it where they differ.

Provider-Specific Terms

Provider. Brainstatic Threads, contact support@brainstaticthreads.com.

Governing Law and Courts. The Governing Law is the laws of the State of Texas, excluding its conflict-of-laws rules, and the Courts are the state and federal courts located in Texas.

Data Protection Addendum. The DPA is the Chatpane Data Processing Addendum at https://brainstaticthreads.com/chatpane/dpa/.

Privacy Policy. Provider handles information as described in the Chatpane Privacy Policy at https://brainstaticthreads.com/chatpane/privacy/.

Google Chat. The App delivers Jira updates to the Google Chat spaces that Customer's administrators connect and, if Customer's administrators turn on personal messages, to the Users who connect their own Google Chat account to the Chatpane app. Customer is responsible for choosing those spaces and what is sent to them, for allowing the Chatpane app in its Google Workspace, and for its Google Workspace service, which Google provides to Customer under Customer's own agreement with Google. Google Chat and Google Workspace are trademarks of Google LLC; the App isn't made or endorsed by Google.

Security Measures. Provider implements and maintains the following:

• The App runs on Atlassian Forge. For personal messages, Provider also operates the Chatpane router on Cloudflare, which handles only Google Chat app events and account linking, and stores only Google Chat user IDs, link codes and which Jira site each User is linked to.
• The App sends data from Forge only to chat.googleapis.com, oauth2.googleapis.com and the Chatpane router, and sends only the content Customer's administrators and Users configure.
• Personal messages go only to Users who connected their own Google Chat account, and only about work items they can open in Jira.
• The router accepts Google Chat events only with Google's signed token, and calls between the router and Jira sites are signed.
• Google Chat webhook URLs are stored as Forge secrets and never shown again after saving.
• Only Jira administrators, and Jira space administrators for their own spaces when allowed, can manage connections, only Jira administrators can turn personal messages on, and Users manage only their own personal connection. This is checked on the server for every request.
• Messages waiting to be sent are deleted once delivered, or when a connection is paused, deleted or stops working, or the User disconnects.
• Logs record errors only, never message content.

Support. Support is by email at support@brainstaticthreads.com, in English. Provider aims to reply within 2 business days (Monday to Friday, US Central Time).

Service Level Agreement. None.